Customizing the List of Feedback Modules

When a user submits a feedback issue, they are prompted to select an App Portal feature from the Which site module? list to categorize the issue they are submitting:

Which site module? list

By default, the following modules are listed:

Category	Subcategory	Sub-Subcategory
Main site	Browse Catalog
Main site	My Requests	Viewing/modifying request details information Searching for requests Adding notes Actions (Uninstall, Cancel, Reinstall, Rate)
Main site	Approve\Reject	Approving requests Reassigning requests Rejecting requests Requesting additional info
Main site	Processed	Viewing request details information
Main site	My Apps	Viewing installed applications Viewing Software Policy Score chart Resolving alerts Uninstalling installed application
Main site	Profile	Viewing user information Viewing User Readiness records
Main site	Reporting	Viewing reports Saving reports
Main site	Dashboard	Viewing ROI reports Exporting reports
Main site	App Survey	Selecting applications Answering questions Reviewing selections
Mobile Site	Searching for catalog items
Mobile Site	Requesting catalog items
Mobile Site	Viewing categories
Mobile Site	Viewing catalog item descriptions
Mobile Site	Other
Notifications	Clicking a link within notifications

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Only site modules that do not have child modules are selectable by end users.

You can customize this list of feedback modules to hide items, show previously hidden items, and add new items.

To customize the App Portal feedback module list:

On the Admin tab, select Site Management > Communication > Site Feedback. The Site Feedback view opens, listing all submitted feedback.
Click the Modules button. The Site Feedback Modules view opens.
Expand the tree in the Preview Site Module Tree Structure to view the currently displayed modules.
To hide a module, select the module name from the Hide Site Module Selection list and then click Hide.

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If you hide a parent module group, all of its child modules will also be hidden from the Select an App Portal feature list on the Feedback form.
To show a previously hidden module, select the module name from the Show Site Module Selection list and then click Show.
To add a new module to the list, perform the following steps in the Add Site Module Selection area:
1. Enter a name for the module in the Enter module name text box.
2. From the Select a parent group, select one of the listed items.
  
  note
  You cannot create a new root-level parent group, which are Main site, Mobile site, and Notifications.
3. Click Show.